1. Scope

1.1 These general terms and conditions (GTC) apply to all orders placed via our online shop in the United Arab Emirates (UAE), in particular in Dubai.

1.2 The GTC apply to both consumers and businesses, unless a distinction is explicitly made.

2. Contracting party

2.1 The purchase contract is concluded with
EV of Emirates
EV General Importer:
PUREAH General Trading Co. L.L.C.

ALBAHAR Al Khabeesi, Office 203-665 Bur Dubai

OFFICE ADDRESS:
VESLA Business Centre, 39 4th Street,
Al Qouz Industrial Area 3, Dubai

2.2 If you have any questions or complaints, you can contact us on working days by email at info@ev-emirates.ae.

3. Conclusion of contract

3.1 The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to place an order.

3.2 By clicking the "Buy now" button, you are making a binding offer to purchase the goods in the shopping cart. The purchase contract is concluded as soon as we accept your order by sending an order confirmation by email.

4. Prices and shipping costs

4.1 All prices are stated in UAE dirhams and include VAT, where applicable.

4.2 In addition to the prices stated, we charge shipping costs for delivery. These will be clearly communicated to you during the ordering process.

5. Delivery conditions

5.1 Delivery takes place within the UAE to the delivery address you specify.

5.2 Delivery times depend on the product and are stated during the ordering process. Any delays will be communicated to you immediately.

6. Payment

6.1 The following payment methods are available in our shop: [e.g. B. Credit card, PayPal, bank transfer].

6.2 If you select the payment method “Prepayment”, we will give you our bank details in the order confirmation. The invoice amount must be transferred to our account within 5 working days.

7. Retention of title

7.1 The goods remain our property until full payment has been made.

7.2 In the event of late payment, we are entitled to withdraw from the contract and reclaim the goods.

8. Right of withdrawal

8.1 Consumers have a right of withdrawal in accordance with the statutory provisions of the UAE.

8.2 The right of withdrawal does not apply to goods that are manufactured according to customer specifications or are clearly tailored to personal needs.

9. Warranty and liability

9.1 The statutory warranty law of the UAE applies.

9.2 We accept no liability for damage caused by improper use of the products.

9.3 Our liability for breaches of contractual obligations and tort is limited to intent and gross negligence.

10. Data protection

10.1 Your personal data is processed in accordance with the applicable data protection laws of the UAE.

10.2 You can find more information on data protection in our data protection declaration.

11. Final provisions

11.1 The law of the United Arab Emirates applies, excluding the UN Convention on Contracts for the International Sale of Goods.

11.2 Should individual provisions of these General Terms and Conditions be invalid, the remainder of the contract shall remain valid. The statutory provisions shall take the place of the invalid provision.

11.3 The place of jurisdiction for all disputes arising from contractual relationships is Dubai, UAE.